PAYMENT

1. We accept payment via PayPal. More payment options will be available on our store in the future.

2. We do NOT ship until payment is cleared.

3. The images shown are all the actual items. Different display of each computer, the pictures and objects will be slightly different. All of the items are manual measurement. Please allow 2 to 3cm tolerance. Do not imagine the sizes only according to pictures. Please refer to scale when buying.

4. Total Amount includes the final price plus S&H (Shipping and Handling).

5. Please list your special requests (color, packages, etc.) in the ORDER NOTES SECTION when you make payment.

SHIPPING

1. We currently ship most of the countries in the world. If your country is not listed but you wish to buy any product, please email us at jane@aeruiytoys.com OR via Contact Us form and we will come up with a solution!

2. Orders processed within 1 to 7 business days of payment verification.

3. We only ship to the addresses you give, please make sure your shipping address is correct & complete when you pay. 

4. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season. 

5. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction! 

6. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery. 

Delivery Time

1. Your order should take between 10 to 40 business days to arrive at your doorstep. Depending on different countries custom restrictions, this may take longer. We will provide a tracking number to you once your order is dispatched. 

2. If you need items urgently, courier services like EMS or DHL will be provided and a tracking number related offered. (Around 4-7 working days to reach your side) 

3. Import duties, taxes and charges are not included in the item price or shipping charges. Those charges are buyer's responsibility. 

4. For airmail, we provide online traceable shipping service. 

Feedback 

Since your feedback is very important to our business`s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. Thank you.

Please don't leave any negative or neutral feedback before e-mail your problem to us. We can help you to solve problem. All problems can be solved.

Thanks again!